Privacy Policy for Riverine Reach HR
Riverine Reach HR ("we", "our", or "us") is dedicated to providing comprehensive HR solutions to businesses, including Talent Acquisition, HR Consulting, Employee Relations, Payroll Management, and Training & Development. This Privacy Policy describes how we collect, use, and protect the personal data you share with us when you use our online platform and services. We are committed to transparency and compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information to provide and improve our services to you. This may include:
- Personal Identification Information: Name, professional title, company name, email address, phone number, and physical address. This is typically collected when you engage with our services, request information, or participate in our programs.
- Professional Information: Data related to your employment, professional background, skills, qualifications, and other information relevant to recruitment, HR consulting, or training services.
- Financial Information: If you utilize our payroll management services, we may collect banking details and other necessary financial information for payment processing.
- Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use the information we collect for various purposes, primarily to facilitate our HR services and enhance your experience. These purposes include:
- Providing Services: To deliver our Human Resources services such as talent acquisition, HR consulting, employee relations, payroll management, and training & development.
- Communication: To communicate with you regarding your inquiries, service requests, updates, and marketing materials related to our services that may be of interest to you, where permissible and with your consent.
- Service Improvement: To understand how our online platform is used and to improve its functionality, content, and the overall user experience.
- Legal Compliance: To comply with legal and regulatory obligations, enforce our terms and conditions, and protect our rights.
- Security: To maintain the security of our platform and to protect against fraud or other illegal activities.
3. Legal Basis for Processing Personal Data (GDPR)
We will only process your personal data where we have a lawful basis to do so under GDPR. Our legal bases for processing include:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
- Contract: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation that we are subject to.
- Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
4. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties under specific circumstances:
- Service Providers: We may share data with third-party service providers who assist us in delivering our services (e.g., IT support, cloud hosting, payment processing, recruitment platforms). These providers are contractually bound to protect your data and only use it for the purposes specified by us.
- Business Partners: In the context of talent acquisition, we share relevant professional information with prospective employers or clients with your explicit consent.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred, subject to confidentiality agreements and continued adherence to this privacy policy.
5. Data Security
We are committed to protecting your personal data. We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, accidental loss, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Your Data Protection Rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure ('Right to be Forgotten'): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.
8. Cookies
Our site may use "cookies" to enhance your experience. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org. We use cookies to understand how you use our service and to personalize your experience. You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
9. Links to Other Websites
Our online platform may contain links to other websites. This privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. We are not responsible for the privacy practices or the content of such linked websites.
10. Changes to Our Privacy Policy
We keep our privacy policy under regular review and place any updates on this web page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. How to Contact Us
If you have any questions about Riverine Reach HR's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Address: L1264, UK, Ireland
12. How to Contact the Appropriate Authority
Should you wish to report a complaint or if you feel that Riverine Reach HR has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office (ICO), the relevant data protection authority in Ireland.